Licensed, Bonded & Insured
Heating & Cooling Services

Serving: Queen Creek, Gilbert, Mesa, Tempe, Chandler & surrounding areas!

Honest Advice, Honest Price!



Heating and Cooling Services & Products:

 Condensing UnitTune-ups

  • Residential Sales & Service
  • Commercial Sales & Service
  • Split Systems
  • Package Units
  • Heat Pumps
  • Furnaces Cooling Services
  • Emergency Service
  • Tune-ups
  • Combustion Analysis
  • Mini Splits
  • Heat load calculations
  • Variable speed equipment
  • Staged equipment
  • Humidifiers
  • Air Cleaners
  • Zoned systems
  • I.A.Q. products
  • Energy management systemsNew Heating ServiceOld Heating Unit
  • Chillers
  • Boilers
  • Cooling towers
  • Pumps
  • Low temp
  • Water source Heat Pumps
  • Absorption systems

 

Installations & Replacements

 

 Some typical features we include:

 

  • Thermostats Cooling Repair
  • Insulated elbows & transitions
  • Load calculations
  • Angle iron equipment stands
  • Electrical disconnects
  • Return additions
  • Duct work modifications
  • Line sets
  • Extended warranty options
  • Secondary drain pans
  • Drain safety systems
  • Zoning options

 

 

 


Heating and Cooling Q & A:


Q:  How often do I need a tune-up?

 

A:  To keep systems at their peak performance and to maintain any manufacturer's warranties  that may exist; it is recommended that a tune-up be performed twice a year. Once for the cooling season and once for the heating season.


 

Q: Will a tune-up lower my utility bill?

 

A: It certainly can! There are many potential problems that can be detected before they turn into greater problems when performing a tune-up. Many of these issues are easily corrected, but if they go unnoticed,  may leave a big surprise in the mail in the form of your electric bill.


 

Q:  How often should I change my air filter?

 

A: An ordinary fiberglass filter should be changed monthly. A good reminder could be to change your Filter when you get your electric bill.  Higher grade pleated filters may be changed every 2-3 months depending on how often the system runs.



Q:  What is carbon monoxide?

 

A: Carbon monoxide is a dangerous gas that is the result of incomplete combustion and is often present when a furnace or gas water heater is improperly operating or improperly vented.  Carbon monoxide is a colorless, odorless, tasteless gas which has been linked to many illnesses. To protect you and your family, Sterling Services will perform a complete combustion analysis on not only your furnace, but all other gas appliances in your home at no extra charge. We also have low level carbon monoxide alarms available at reasonable prices.

 

Q:  Is my system big enough for my home?

 

A:  In calculating what size system you should have, a "whole house heat load calculation" must be done. Just going by how many square feet the home is does not tell you how well a home is insulated or how quickly your home gains heat in the summer and loses heat in the winter. Sterling Services offers this service free of charge to help you make the right long term  decision in choosing a new system.

 


Q: How often does my system need to be recharged with Freon?

 

A:  A refrigeration system is designed to be a totally enclosed "loop" in which the refrigerant is circulated over and over. Therefore, if refrigerant must be added, it likely has leaked out, resulting in extreme wear and tear, increased operating cost, as well as environmental concerns. Because of this, refrigerant leaks must be located and repaired when they are believed to exist.

 

 

 

 

 

 

 

 

 

 

Heating & Cooling Glossary of Terms:

 

  • "Package Unit" - A complete self contained heating & cooling system, typically found in rooftop applications.

 

  • "Split System" - Also a complete system, but separated into two sections; an outdoor section called a 'condenser' or 'condensing unit', and an indoor section consisting of a 'furnace/coil' combination or 'air handler'.

 

  • "Freon" - A trade name for 'refrigerant' which is a broad term which does not specify refrigerant type.

R-22 is the type used in residential & light commercial 
applications until present,  at 
which time is being phased  
out in favor of the more environmentally friendly R-410A.
     

        When considering a new system, one with R-410A is highly  
        recommended, as supplies of
R-22 is expected to decrease in   
        availability.

 

 

 

  • "Heat Pump" - An air conditioning system which has the ability to reverse the flow of refrigerant and serve as both a cooling source and heating source without the need for any fuel source.  
  •  "S.E.E.R." - Seasonal Energy Efficiency Ratio: The rating used in measuring how energy efficient an air conditioning system is. The higher the S.E.E.R. rating, the more efficient it is. Federal law now requires all units manufactured must meet or exceed 13 S.E.E.R., but are available up to about 20 S.E.E.R. 

 

  • "H.S.P.F." - Heating Seasonal Performance Factor: The rating used in measuring how energy efficient a heat pump is in the heating mode. The higher the H.S.P.F., the more efficient it is. A heat pump has both a S.E.E.R. rating and an H.S.P.F. rating.  
     

 

   

  •  "A.F.U.E." - Annual Fuel Utilization Efficiency: The rating used in measuring how efficient a fuel burning appliance is. The higher the A.F.U.E., the more fuel efficient it is. Federal law now requires all furnaces manufactured meet or exceed 80% A.F.U.E. and many are rated in the 90% or 95% range. 

        An older furnace may have been 60% efficient, meaning .60¢ 
        if 
each dollar generates usable heat and the remaining .40¢ is wasted, only
        to be vented out the flue pipe.



 

  • "I.A.Q." - Indoor Air Quality: Such I.A.Q. products include air cleaners/purifiers, ventilators, humidifiers, air sampling devices and alarms that detect harmful levels of unwanted and dangerous gases.

 

 



 


 

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